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However, our recommendation is that clients should manage and safely secure their own funds. This philosophy is inherent to the nature of peer-to-peer cryptocurrencies. We believe cryptocurrency storage reserves should not be reliant upon a single entity, such as a bank, exchange or third party wallet management system.
Security and privacy of our clients' accounts and data is our top priority. We run regular reconciliations of all our funds a minimum of once every 30 minutes to ensure we have a full reserve. We also apply security best practices and are continually developing and enhancing our security measures. We use a cold wallet and hot wallet system to secure and manage our clients' cryptocurrency reserves.
We maintain a full reserve and process reconciliations regularly. This gives us and our clients confidence that the funds shown in their accounts match with what is really in our bank and cold wallets.
Our encrypted cold wallet storage is kept off-site in multiple locations. Each location is both physically secure and physically diverse. Why must I verify my account? How do I enable additional security to help protect my account? How do I change the name listed in my account profile?